Refund policy

90-day returns

We offer a 90-day return window for US orders placed on ephiu.com.

Request a return

Email service@ephiu.com with your order number and the reason for your return. If your pair has a product quality issue, please include photos showing the problem. Our team will provide return instructions.

Return shipping

EPHIU covers return shipping costs for product quality issues. For other return requests, contact us to confirm shipping arrangements before sending your pair back.